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| Well organised and well delivered! We aimed to do a long weekend around Agra "on the cheap". Zip trips provided the local end arrangements. The driver was always on time the car clean reliable and just what we needed. Although we opted not to pay the additional for an English speaking driver, our guy had a little English and we were able to get by, but were then joined by an English speeking guide, who was excellent. The hotel was lacking (not Zip trips fault - if you can afford it - spend more on the hotel. Don't trust older internet reviews - things change) |
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| Easy to book. Everything is on time. Quality of service was excellent! Definitely will recommend it to all of my friends who is travelling to India. |
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Siddesh Mp
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| Trip Date:
11 May, 2013
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| Driver: Gugandham |
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| Good knowledged driver. Had fun. |
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| The experience was excellent : the booing process was smooth and the follow up excellent> I used your services for the next two days and the experience was same. More important than all of this was Driver Ravi who was courteous without being obtrusive, knowledgeable re Delhi and NCR locations and very punctual. In fact he made the difference.
Only one small request : when the car was parked outside Ambassador Hotel at Sujan Singh park on 10th evening waiting for me a small pebble ricocheted on to the windshield. This was nothing to do with the driver and totally beyond his control as he was just parked. He may please therefore not be financially penalized. |
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| Car arrived at the hotel on time, reached destinations on time, guides waiting at each destination were very good.
Arrived back at the hotel earlier than expected.
Will certainly use again. |
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| The follow up was excellent. The driver was on time and very responsive. When in doubt he called the office and they responded at once. Outstanding service for a very good price. |
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Orsalia K
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| Trip Date:
04 May, 2013
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| Driver: Pramod |
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| The Zip Trip representative was always in touch with the driver, requested our feedback several times during the day and clearly was aware where exactly we were. This was very reassuring.
The driver - while did not speak good English (we did not ask for one) - understood what we needed and followed up on all our request. If we had a question he could not answer, he called the agency. |
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| Driver was on time. The best part is your enquiry from time to time about our comforts during our travel on day one & day 2. You have excellent after sales service I can say. I also appreciate Mr Setu Desai Transport manager & Ms Amani Solkar Sales executive for their time to time contact with us during our trip. Another best part is we need not have to pay for any toll or parking Driver's daily allowance charges during our entire trip. Driver Mr Pawan was very polite & his driving was very smooth. I can say Driver Pawan's driving was excellent. |
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| As in our last trip, we liked the fact that we get to choose the paces we want to see and spend however much time we like at these places. We also liked our driver, Jogineder and wished that he was our driver during our trip to Jaipur and Agra instead of Suhas. Jogineder was very pleasant, considerate, flexible and had a good sense of humour. My brother's pair of sandals got stolen at the Mahatma Gandhi memorial and Jogineder helped us find a shoe store before continuing on to the next tourist site. Even though his English was limited, we were still able to communicate well. |
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| It was overall a nice experience with good driving. It was a surprise that ZipTrips had sent almost brand new Maruti Swift Dzire Car even though we had booked regular Indigo. |
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