Our mission is to make “Discovering India, Hassle Free!”.
We are a customer driven organization and are committed to best possible customer experience in every trip. Hence our customer service is available 24x7 via our toll free numbers. We want to hear from you with your ideas, suggestions, feedback on how we can make our service better.
While travelling in India, your safety and security are of utmost importance to us. Hence we make it a priority to ensure that not only the vehicle is of high quality, but also the driver is friendly, polite, punctual and knowledgeable. We also want to ensure that your trip is smooth with no surprises. Hence we pay all necessary tolls, road taxes, state taxes to appropriate governments and our vehicles are properly registered and licensed to conduct tourism in each state we operate in.
We currently offer trips to about 20 cities (e.g. Agra, Jaipur, Shimla, Manali, Nainital etc..) from Delhi - National Capital Region. A lot of our customers have been asking us to launch trips from other major cities in India and we will expand to them in near future.
We offer car package tours, car + hotel package tours and hotel reservations. In addition to these basic services, we also offer tour guides, entry tickets, event and activity reservations. Our goal is to create "Zero Hassle Trips" for our custmers.
In order to deliver on our promise of "Zero Hassle Trips", our pricing is always all-inclusive (e.g. you won't have to worry if driver is taking the longer zigzag road.) Hence though our pricing might seem little bit more expensive than competitors, ultimately, it turns out to be cheaper an excellent value for money. That's what our customers have been telling us. You might want to read some reviews.
Our tours are personalized to you: You select the start date/time and end date/time and the prices are calculated based on that. So the length of the trip depends on you.
We pay very close attention to detail when it comes to quality of our cars and drivers. Again, we recommend that you read some of the reviews.
Our team is committed to beginning the trips on time as well as ending them on time. However due to many unforseen circumstances (e.g.traffic jams, weather, unexpected vehicle malfunctioning etc.), we cannot guarantee time of return. Please be advised that we will NOT be responsible for any missed onward flight, train, bus reservations or any other losses that you may incur due to the delay in the completion of the trip. Please plan enough buffer between the trip end times with us and any onward connections you may have.
One pickup and one drop-off within the city are included in your price. However any additional pickup + dropoff will be charged as per following rates: Rs. 500 for Compact, Rs. 750 for Economy Sedan, Rs. 1000 for Economy SUV and Rs. 1250 for Luxury SUV.
For car only trips, we recommend booking a few days in advance. For hotel reservations or car + hotel trips, we recommend booking several weeks in advance as you might get better prices when doing so.
For outstation trips, all trips MUST end by 11 PM on the scheduled drop-off date. This means that customer MUST be dropped-off at the last drop-off point by 11 PM. In case the trip doesn't end by 11PM, next days charges will be assessed and due to driver at the end of the trip. The minimum late fees would be Rs. 500 for Compact cars, Rs. 750 for Economy Sedan, Rs. 1000 for Economy SUV, Rs. 1500 for Luxury SUV, Rs. 2000 for Luxury Sedan.
Please call us at our toll-free numbers for making changes to your trip or cancelling it. Cancellation charges are as follows:
1. Car Cancellation charges: For cancellations made more than 48 hours prior to the scheduled departure,cancellation fees will be 5% of the total order value (with a minimum of Rs. 500). For cancellations made between 24 to 48 hours before scheduled departure,cancellation fees will be 25% of the total order value (with a minimum of Rs. 1000). For cancellations made between less than 24 hours before scheduled departure, cancellation fees will be 50% of the total order value (with a minimum of Rs. 2000). For cancellations made after scheduled departure time or no-shows ,cancellation fees will be 100% of the total order value (No Refunds).
2. Hotel Cancellation Policy: Cancellation processing fees for any cancellation is Rs. 300 per hotel reservation. Additionally, the cancellation charges for each hotel are provided on the Order Review page before making the booking. Please read it carefully before making the booking. It is also part of the order confirmation email that is sent to you.
ZipTrips.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ZipTrips.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 September 2011.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
102, Humayunpur,Safdarjung Enclave,
New Delhi 110029, India
Phone: +91 7838-32-3300